"Gifting eRetailer of the Year" / IReC x D2C India 2024

At Mahāsa Ghar, we prioritise the safety and well-being of our customers. Our commitment extends to ensuring that all products available on our platform meet rigorous standards for quality, safety, and efficacy. To this end, we have established the following guidelines regarding ingredients, allergies, patch testing, and recommended usage for skincare, beauty, cosmetics, and food items:

  1. Safe Ingredients: All products sold on our marketplace must comply with strict regulations regarding ingredient safety. We carefully vet each product to ensure that only safe and approved ingredients are used in their formulation. Our aim is to provide customers with products that are free from harmful chemicals, toxins, and allergens.

  2. Allergies: We understand the importance of catering to individuals with allergies and sensitivities. To assist customers in making informed decisions, we provide detailed information about product ingredients and allergens on our platform. Customers are encouraged to review product labels and ingredient lists carefully, especially if they have known allergies or sensitivities.

  3. Patch Testing: Prior to using any new skincare or beauty product, we strongly recommend conducting a patch test to assess skin compatibility. Instructions for patch testing are provided on our platform and should be followed diligently to minimize the risk of adverse reactions. If irritation or allergic reaction occurs, discontinue use immediately and consult a healthcare professional.

  4. Recommended Usage: Each product comes with clear guidelines for usage, including recommended frequency and application methods. It is essential to follow these recommendations to achieve optimal results while minimizing the risk of adverse effects. Overuse or misuse of products may lead to unintended consequences, so customers are advised to adhere to recommended usage instructions.

  5. Food Items: In addition to skincare and beauty products, we also offer a selection of food items. These products undergo thorough scrutiny to ensure compliance with relevant regulations and standards. Customers can trust that the items available on our platform meet the highest quality and safety standards.

We are committed to fostering a safe and enjoyable shopping experience for all our customers. We continuously monitor and update our guidelines to reflect the latest industry standards and regulations. If you have any questions or concerns regarding product safety or usage, please don’t hesitate to contact our customer support team at namaste@mahasaghar.com for assistance.